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A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes. An affordable, network ready,desktop and browser based program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Wide range or reporting and analysis tools included. The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser.
AB Sequest
Handling of service requests and error reports.		 AccessAble Help Desk Pro Edition
Now more easily access help desk data using the Windows app or Web Application		 AccessAble Help Desk Professional Edition
Now more easily access help desk data using the Windows app or web interface		 Account Reset Console
Help Desk Web Based Password Reset Console
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere! Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.
Akeni Help Desk Assistant Enterprise IM
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM		 AutoFAQ Addin
Reduce support time and provide answers to your customers questions quickly!		 Been There Done That
Easily update users, computers, software, peripherals and problems.		 Boldcenter Operator Client .NET
Free live chat software for online sales and support teams
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more. Addin integrated in MS Outlook email toolbar that significantly simplifies the process of sending numerous or repetitive email. Canned text, templates, Emoticons, attachments to make your professional personalized email response in just few clicks. "Client for Remote Administrator" - powerful wrapper for Remote Administrator (RAdmin), which adds to it many useful functions: remote install and setup, PC stored in folders, search of new PC, WakeOnLan, auto input passwords and many others... For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
Call Centre
Call Centre - premier support desk software for any business. Very easy to use.		 CannedResponses
Canned text, templates, emoticons, documents in the Outlook email toolbar.		 Client for Remote Administrator™
The powerful wrapper for Remote Administrator 2.1		 Easy-CSS
For Easy Customer Service and Support. Outlook like Calendar is used.
Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include software license tracking, contract management, purchase management and knowledge management functionalities.
Email Xray
Spot phishing - safe & easy way to get an inside look at your Outlook email.		 GDS 2000 PRO
Service calls / help desk management software.		 LBE Desktop Helpdesk
Easy to use helpdesk software - sensibly priced to suit all business sizes		 ManageEngine ServiceDesk Plus
Complete HelpDesk & Asset Management software with SLA & purchase management.
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